Store Policies

Returns/Exchanges
Exchange or Store Credit only.

Our policy lasts 30 days. If 30 days have gone by since your purchase, we unfortunately can’t offer you an exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

Exchanges
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping
To exchange your product, please contact Hello@Circa.NYC

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. If you receive a exchange, the cost of return shipping will be deducted from your exchange.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.